H-D Genuine Rewards FAQs
You can redeem rewards points any of these 3 ways:
- Redeem for either a plastic or electronic H‑D™ Gift Card if you are planning to put points towards an H‑D® purchase
- Get a statement credit for your H-D purchase with Real-Time Rewards
- Combine your H-D Visa points with your H-D Membership points to redeem faster.
Before you transfer your H-D™ Visa® points, please ensure that your H-D Visa and H-D® Membership accounts are linked.
Here are the steps to link your accounts:
- Confirm that your H-D Visa account profile includes the cell number of the primary H-D Visa cardmember listed on your account. To edit or add a cell number, click the Contact Information link in your H-D Visa account profile or call Cardmember Services at 1-800-699-2281. Allow 24-48 hours for this update to be processed.
- Locate your H-D Visa Referral Code, a 10-digit code located at the top right of your billing statement in the Rewards Summary section. You can also request it by calling Cardmember Services at 1-800-699-2281.
- Log in to your H-D Membership account on the H-D app and open your profile. Click on your membership card and scroll down to Link Account. Follow the instructions to link your account, using your H-D Visa Referral Code and the cell number in your H-D Visa account.
Once your accounts are linked, navigate to the Rewards Center on H-DVisa.com or the H-D Visa app and click on Transfer Points. Enter your H-D Rewards ID (found in the H-D app), email address and the number of points you'd like to transfer.
You can transfer your points in any increment of 500 ($5) up to your available balance. For example, if your account balance is 2,579 points, you can transfer up to 2,500 of these points in one request.
H-D Membership points can be redeemed at participating dealerships and H-D.com. Confirm your dealership is participating in the H-D Membership program by clicking "More" on the bottom toolbar of your H-D app and then selecting "Find a Dealer.” Participating dealers are marked as "H-D Membership Participant."
For more information, click here (pdf).
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