Harley-Davidson Visa Card
Frequently Asked Questions
Got a question about the Harley-Davidson® Visa card? Check out our frequently asked questions list.
Getting and using the H-D Visa card
-
Can I apply for the Harley-Davidson® Visa card over the phone?
Yes. Simply call 877-742-4766, extension 2500, to apply.
-
How long will it take to receive my card?
In most cases, when applying online you will receive the status of your application immediately. If you're approved, your card will arrive in 2-3 weeks. Length of time varies depending on individual credit status, address verification and card processing time.
-
Can I still get a Harley-Davidson® Visa card even if I don't own a Harley-Davidson® motorcycle?
Of course! The H-DTM Visa card is perfect for all Harley-Davidson® Enthusiasts, whether they ride or not.
-
What's the difference between the Harley-Davidson® Visa Signature® and High Performance cards?
- No Pre-Set Spending Limit 2
- Roadside Dispatch 3
- Hotel & Motel Burglary Reimbursement 3
- Emergency Cash Disbursements
- Card Replacement and more
- Auto Rental Collision Damage waiver 3
- Travel Accident Insurance 3
Both cards earn H-DTM Genuine Rewards points and entries into The H-DTM Visa Free Ride Sweepstakes 1.
The Signature card features greater rewards and expanded benefits including:
The High Performance card features standard Visa benefits including:
Visit our Comparison Chart for a more complete overview.
-
How can I get a copy of the Harley-Davidson® Visa Signature card benefits package?
Complete details and benefits information will be mailed to you with your new H-DTM Visa card, but you can also view the Signature benefits online.
-
Is there an annual fee with either the Signature or High Performance Harley-Davidson® Visa card?
Neither card has an annual fee; however, there is an annual fee on Secured Card accounts.
-
Can I use the Harley-Davidson® Visa card only at Harley-Davidson® dealerships, or can I use it anywhere?
The H-D™ Visa card works just like any other Visa card for purchases at the millions of places that accept Visa credit cards. And you earn H-D™ Genuine Rewards points no matter where you use your card, whether it’s for gas, groceries or Genuine Harley-Davidson® Motor Accessories.
-
Is my Harley-Davidson® Visa card protected from unauthorized use through the Verified by Visa program?
If you enroll in the Verified by Visa program your card is protected from unauthorized use when you shop online.
H-D Genuine Rewards
-
When do my points expire?
Harley-Davidson® Genuine Rewards points are good for three years following the date they are awarded to your account, expiring on December 31 of the expiration year.
-
Why aren't Harley Chrome® Cash certificates sent out automatically?
Some cardmembers prefer to save their Genuine Rewards points until they have enough to make a large purchase using Harley Chrome® Cash certificates, and some prefer to receive their Harley Chrome® Cash as soon as they earn enough points. So we allow cardholders to choose when they receive their certificate by having them request it when they are ready to redeem.
-
How do I order my Harley Chrome® Cash certificates?
Call 800-699-2281 to redeem your H-DTM Genuine Rewards points and request your certificate. Harley Chrome® Cash certificates are available in any amount in $25 increments.
-
How soon will I receive my Harley Chrome® Cash certificate(s) after ordering?
You can expect to receive your Harley Chrome® Cash certificate(s) in three to five weeks.
-
When do my Harley Chrome® Cash certificates expire?
You will have approximately 180 days to use your Harley Chrome® Cash certificate after it's been issued.
-
Where can I use Harley Chrome® Cash certificates?
You can use Harley Chrome® Cash certificates toward Genuine Harley-Davidson® Motor Accessories, MotorClothes® apparel and accessories at any participating, authorized Harley-Davidson® dealerships. They can be used toward purchases and services when you use your Harley-Davidson® Visa Card to pay for the purchase balance.
H-D Visa Free Ride Sweepstakes
-
What kind of motorcycle could I win?
This year, with the H-DTM Visa Free Ride Sweepstakes1, 12 new lucky winners will ride home on Fat Bob®, Road King®, Rocker™, Heritage Softail®, Street Glide® and Wide Glide® Motorcycles. That's because we're giving away one Harley-Davidson® motorcycle every month throughout 2010 – so the Free Ride continues. Plus, at the end of the year we will have a bonus drawing for $500 Harley Chrome® Cash. Visit our Official Rules for a complete list of prizes.
-
What are the odds of winning the sweepstakes?
The odds of winning depend on the number of entries received, including all transactions made by all cardmembers (purchases and cash advances) and all alternate entries.
-
Can I get a copy of the sweepstakes rules?
Yes a printable PDF version of the Official Rules is available online.
-
When does the sweepstakes end?
The 2010 sweepstakes ends 12/31/10, see the Offical Rules for complete details.
-
Do I have to use the Harley-Davidson® Visa card to enter the sweepstakes?
No. You can enter through the mail. Simply follow the instructions on the Official Rules page under the section "Alternate Entry."
Managing your H-D Visa card account
-
Can I see my Harley-Davidson® Visa card billing statement online?
Yes. You can access your H-DTM Visa card account information via U.S. Internet Banking. Login to your account, select your H-D™ Visa card and click “View Online Statements”. Not enrolled in Internet Banking yet? Enroll today - it's free!
You can also elect to go paperless and stop receiving statements in the mail each month.
-
Can I make a Harley-Davidson® Visa card payment online?
Yes, through U.S. Bank Internet Banking you can make a same day payment, schedule a future payment or set-up AutoPay. Learn more about your payment options.
-
How do I change my Overlimit Coverage preferences?
Your preferences can be updated 24/7 within Internet Banking, learn more.
-
Where should I call with questions about my Harley-Davidson® Visa card?
Cardmember Service is available 24 hours a day at 800-699-2281.
-
What address should I send payments to?
Send all payments to: U.S. Bank, P.O. Box 790408, St. Louis, MO 63179-0408.
Earn Genuine Rewards and Harley-Davidson® Visa Free Ride Sweepstakes entries with every purchase! Apply now for the Harley-Davidson® Visa card.




